What We Do
Digital Classroom Services designs and installs classroom presentation technology, supports its daily use, and works with faculty to maximize the teaching experience.
Need In-Class Support?
The Help Desk is available to assist with any classroom technology needs by calling 848-445-3612. DCS staff is located on each campus, ready to help.
If we can not assist you, there are several other areas of Rutgers ready to help. Here is a summary of some of the other services offered at Rutgers relating to classrooms, teaching, and technology.
For more information about the enhanced classrooms on the Camden campus, visit the Camden Computer Services page.
The focus of the Center for Online & Hybrid Learning and Instructional Technologies is to foster an active community of practice among faculty and staff who teach and develop online and hybrid courses, along with those who use instructional technologies to enrich the face-to-face learning environment. Their goal is to create an open environment for sharing what’s working well and what areas can be improved in online learning, and to introduce new innovations in this rapidly evolving field. The Center offers instructor led workshops, online and offline resources, and one-on-one help.
CTAAR supports teaching and learning through a variety of areas: pedagogy and faculty development, assessment programs, instructional technologies, classroom technologies, and faculty and staff information technologies. Some of the related services offered by CTAAR include: workshops, consultations, and seminars on personal computer technologies including MS Word, Excel, Access, PowerPoint, Web Design in Dreamweaver, Desktop Publishing, PhotoShop, Adobe Acrobat (PDF), and Windows. CTAAR also offers information on podcasting.
Rutgers Computer Repair services and repairs desktop computers, laptops, and printers for a fee. This service is available to faculty, staff, and students.
Disability Services provides student-centered and student-inclusive programming in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments of 2008, Section 504 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act of 1998, and the New Jersey Law Against Discrimination. Among the many services it provides, Disability Services can help provide accessible classrooms and course aids (such as Extra Time for Exams, Recorders, Note Takers, and Text in Alternate Format).
The iTV Studio, a unit of Rutgers University Division of Continuing Studies, combines the latest digital technology with an award-winning team to provide a distinctive set of production services. Among the related services they offer include the recording of lectures, conferences, and special events.
On the Academic Scheduling and Technology page, you can request access to and support for Enhanced Classrooms on the Newark Campus.
The Office of Information Technology (OIT) works closely with faculty, senior administrators, the university's key stakeholders and users of computer technology in developing policies, standards, processes, and procedures. They administer many of the core technology services including RUWired, RUWireless, and NetIDs.
New Brunswick Computing Services offers free hands-on computer training for University faculty, staff and students in Davidson Hall and the ARC computer lab on Busch Campus.
OIRT provides coordination for use of information technology throughout the university community in support of instruction and research. As part of the Office of Information Technology, OIRT can meet with departments to review research and instructional IT services at Rutgers. OIRT provided several video-related services, including: video production, screencasting, and webcasting; online class web conferencing and collaboration; classroom, meeting room, and lecture hall video conferencing; live broadcasting and streaming of events; management of the university’s iTunesU and YouTube channels. OIRT also conducts instructional design for face to face, hybrid, and fully online courses including individual and group consultation and training. OIRT develops, supports, and maintains the Sakai collaboration system.
The Office of Technology & Instructional Services provides specialized technical services and support for the Business School. For assistance in Business School classrooms, please email email@example.com or call 973-353-1821 for Newark classrooms or 848-445-0430 for Livingston classrooms.
Media Center Services, offers moving image and recorded sound materials, including the collections of the Laurie Performing Arts Library. Among the relevant services they provide are: access to a vast collection of DVD, 16mm film, laser disc, and VHS media; a streaming service through which instructors can request that short clips of audio and video be made available to students over the web; and a clipping service through which instructors can receive a custom DVD of clips from DVDs and VHS tapes. Imaging Services copies VHS tapes and 16mms to DVD.
The SAS Information Technology Office provides IT services to the School of Arts and Sciences community. They provide a wide range of services including file and print sharing, web hosting, web design, application development, technology consulting, repair and maintenance services.
Scheduling and Space Management schedules academic facilities for courses, examinations, and events. Contact Scheduling to reserve space on the New Brunswick campuses.
The SCI IT Services Help Desk supports the classroom technology in the SCI building on College Ave (except room 212, which DCS supports). The Help Desk is located on the first floor and can be reached by calling 848-932-5555 or emailing firstname.lastname@example.org.
ITS provides IT services to Undergraduate Academic Affairs and Student Affairs. ITS provides a wide range of services including email, web hosting, content management, collaboration services, file and print sharing, application deployment, technology consulting, purchasing, project management, workstation management and repair/maintenance services of various IT equipment.
University Facilities oversees and supports the non-technology related infrastructure in Rutgers buildings and classrooms. At facilities.rutgers.edu you can submit a service request and look up the contact for getting help in a specific building. Facilities also offers several services for events, including rentals, custodial, grounds services or mechanical support from their electrical, carpentry, or plumbing divisions.
Visit OIRT's Video Technologies page for information about video-related services at Rutgers, including video conferencing and television broadcasting.