Help Desk

Having a technology-related issue in your classroom? Need assistance? Have a question? The Help Desk is here to help. Our Help Desk staff is trained to assist users over the phone or in-person and dispatch on-campus staff. DCS has staff on every campus, ready to assist you with your in-class needs. Our support team is located in Voorhees Hall, Frelinghuysen Hall, Hickman Hall, Ruth Adams Building, ARC, and Lucy Stone Hall and is prepared to assist in any DCS classroom building.

The Help Desk can be reached by calling 848-445-3612. Or if you are in the area, pay us a visit in Tillett Hall Room 112 on Livingston Campus.

The Help Desk hours during the period between spring and summer semesters are:

Monday - Friday - 8:00 AM to 5:00 PM

The Help Desk hours during summer session (5/28-8/14) are:

Monday - Thursday - 7:30 AM to 9:30 PM
Friday - 7:30 AM to 6:00 PM

For non-immediate issues, questions, or any other feedback, you may also fill out a web form to Request Equipment, Request Assistance, Report a Problem, form or you may email DCS.

Still Need Help?

If we can't help you, the below departments may be able to. Contact:

Rutgers Information Technology page for issues relating to NetIDs, Internet connections, and more.

Public Safety if you are locked out of a building or classroom.

University Facilities for non-technology, room issues.

Need In-Class Support?

Still Need Help?