Roger Sheng joined DCS as a Student Technician in 2007. He graduated from Rutgers College and School of Communication and Information in 2009 with a B.A. in Political Science and Journalism & Media Studies. As a Support Specialist, he assisted hundreds of faculty across all of Rutgers-New Brunswick's campuses. He was promoted to Senior Support Specialist in 2019, a role through which he plays a greater role in addressing user and technical issues.