Meet the Team

Patrick works with the faculty on Cook/Douglass, providing onsite training, support, and troubleshooting.

Dan oversees DCS’s central support operations, including the Help Desk and Support Specialist training, hiring, and development.

Matt provides network, server, and desktop systems administration for the hardware and technologies provided in DCS supported classrooms.

Wilson oversees quality control, user support, and pedagogical outreach for faculty on Busch campus.

Michael helps run the Help Desk and works with the DCS Support Specialists, training them, overseeing their performance, and dispatching them to address on-campus challenges.

Christine focuses on the Technical Services and Operations inventory, project management, technical support, system building and equipment repair.

James is responsible for faculty use of DCS’s College Avenue classrooms.

Dan troubleshoots, repairs, and builds classroom technology while also providing support for high-profile and complex events.

As DCS’s Application Developer, Jake created and manages the software that faculty use to control classroom equipment as well as the Dashboard the department relies on to monitor and manage our learning spaces.

Jonathan assists in the design, build, and installation of DCS’s classroom systems.

Ed helps guide the repair, design, installation of technology solutions in DCS with a special focus on audio.

Dan oversees the Help Desk and is responsible for ensuring that all faculty requests are adequately addressed by the DCS staff. Dan also oversees many of DCS’s administrative responsibilities.

As a Senior Support Specialist, Roger plays an elevated role in addressing user and technical issues on College Ave.

Matt heads up the Technical Services and Operations side of DCS, ensuring that TSO’s work aligns with DCS’s priorities and vision.

Dave’s division is responsible for supporting the daily use of in-class equipment, teach faculty how to use classroom technology, and shaping DCS technology to meet the pedagogic needs of the Rutgers community.