Return to Rutgers

As we welcome faculty back to campus for in-person classes, we realize that it may have been a long time since many instructors have stepped foot in a classroom. At the same time, our newer faculty may be teaching in DCS classrooms for the first time. To help ease the return to classroom instruction, we have provided an overview of all things related to classroom technology, along with some of the special circumstances that might arise in the Fall 2021 semester. Our staff is always available to meet and review your technical needs. If you still have any questions after reviewing the information below, contact us and we'd be happy to discuss further.

Who We Are

arc-103Digital Classroom Support (DCS) designs, installs, and supports the use of classroom technology in the general-purpose classrooms on the Rutgers-New Brunswick. This technology includes anything you might use to teach in-person classes, including projectors, computers, microphones, document cameras, and much more. Our support staff is located on each of the New Brunswick campuses whenever classes are in session and is available to assist you over the phone, remotely, or in-person.

Classrooms

ufm-content.jpgDCS is responsible for nearly 300 general-purpose classrooms on the New Brunswick campuses. General-purpose classrooms, as opposed to department-controlled rooms, are centrally scheduled and available for class use by any department. You can search through our list of classrooms on the Find a Classroom page. Once you find a classroom, click on it to view a panoramic photo, technical details, campus locations, and more. You can also view pages specifically devoted to specialty rooms, including Active Learning Spaces, Synchronous Spaces, and Screening Rooms.

In-Room Technology

systemsIn nearly all of our rooms, our equipment is connected to and controlled from a Digital Classroom System. You can learn more about each type of system and access relevant videos and instructions on our In-Class Technology page. The Videos, Tutorials, and Instructions page also contains a complete list of helpful resources for all the technology we support. You can learn about a specific room's technology by looking it up on the Find a Classroom page. If your room does not have equipment, you may request a loan or delivery of portable equipment by visiting the equipment request page

Many faculty have inquired about using microphones to ensure that their voice is heard through their mask. You can check if your classroom has a microphone by looking it up on the Find a Classroom page and checking the "Specific Items" section of the Classroom Features. Rooms without mics are small enough that they typically do not necessitate them. During the limited number of in-person courses that have been help under the requirement of masks, we have found that masks do not typically change an instructor's need to be amplified. If you are concerned that you may need a microphone in a smaller space, we ask that you first attempt to visit your room or view the classroom page on our site to ensure you require one. This will help us reserve enough equipment to accommodate everyone in need. If you feel that you still require a microphone, please fill out an Equipment Request form.

Getting Assistance

ufm-content.jpgDCS has staff on each New Brunswick campus whenever regularly scheduled classes are in session. Our Help Desk on Livingston Campus is our central hub for getting assistance. If you need immediate assistance in a classroom, please call them at 848-445-3612. You can also email the Help Desk at dcs@rutgers.edu or fill out the below request forms:

Lecture Capture

systemsInstructors may opt to record their classes to accommodate students that cannot attend or for many other pedagogic reasons. DCS can help you record in any of your classrooms. The solution used to record will vary depending on your classroom type and your personal preference. To begin, look up your classroom on the Synchronous Capability Chart. Once you know your room's synchronous capability, click on it below to view your various options.

Synchronous Learning Space
Synchronous Lecture Halls are equipped with everything needed to record. In these rooms you can capture video and audio of you and your students as well any content you wish to share. You can use Zoom, Webex, Kaltura, or BigBlueButton to record. Click on the instructions below for more information:
Camera-Equipped Space
Camera-Equipped Spaces (CESs) have cameras and microphones that can be used to record the instructor, as well as the capability to capture class content such as slides. In CESs, you can use Zoom, Webex, Kaltura, or BigBlueButton to lecture capture. Click on your preferred option below for detailed instructions:
Audio & Screencasting Room
Audio & Screencasting Rooms have microphones that instructors can use to record their audio while also having the capability to record content from the system's computer, such as slides. Choose from your preferred option below for detailed instructions: If you would also like to capture video of the instructor, please fill out a Videoconference & Streaming Request and we can provide a camera.
Rooms without any synchronous capability
If your room does not have any built-in synchronous equipment, please fill out a Videoconference & Streaming Request. DCS has portable equipment that can be used to help you make a recording that include your audio, video, and class content. 

Special Circumstances Arising Due to COVID-19

ufm-content.jpgCertain fall 2021 classes have been designated and scheduled as converged, meaning that some students will attend in-person at the same time that other students attend online. However, in fully in-person classes some class participants might not be able attend class-in person if they need to quarantine or are prevented from doing so due to other COVID-related issues. Many DCS classrooms are equipped with technology that can help you videoconference, stream, or record your class for anyone who is not physically present. The following scenarios outline your options based on who is unable to attend and what classroom you are using. Select a scenario from the list below for more information. Regardless of the scenario that applies to your class, you may also wish to peruse our Converged Learning page, for an overview of technology, teaching practices, and support relating to converged courses.

If you have any questions, fill out a Videoconference, Recording, & Streaming Support form and we can help you explore your options, develop a plan, and conduct virtual class meetings.

Scenario 1: Class is meeting in a DCS classroom and some students will not attend in person.

Look up your classroom on the Synchronous Capability Chart and click on your room's "Synchronous Capability" type below. Note that if your room is not listed or if your room does not have the capability you need, you may fill out a Videoconference, Recording, & Streaming Support form.

Synchronous Learning Spaces

Video Conferencing & Streaming: This room allows students to watch a video feed of the instructor, view class content (e.g. PowerPoint), and hear both the instructor and in-room students. If you wish, remote students can also participate in class discussions; their voices will be audible in the room as their faces show on the rear display and one of two displays at the front of the classroom. To videoconference or stream, use the instructions listed in the Technology Information of your classroom page. You may request to have someone from DCS assist you in preparing for class and to help you connect during class time by filling out a Videoconference & Streaming Request Form.

Recording: Videoconference and streaming sessions can be recorded by using the videoconference and streaming instructions listed in the Technology Information of your classroom page and selecting the record feature in the app. This approach may also be used if you do not wish to videoconference but do want to record class for future use by students.

Camera-Equipped Spaces

Streaming: These rooms are equipped to enable students to stream class so they can watch a video feed of the instructor, see content (e.g. PowerPoint), and listen to audio. Camera-equipped spaces are not tailored for allowing remote students to participate via a video connection. Use the instructions listed in the Technology Information of your classroom page to set up and run a live stream. You may request to have someone from DCS assist you in preparing for class and to help you connect during class time by filling out a Videoconference & Streaming Request Form.

Recording: If you are streaming your class, you can record the stream by pressing the record button in your conferencing app. If you are not streaming the class and wish to make a recording for students who are unable to attend, you may also follow our Kaltura instructions.

Audio and Screencasting Rooms

Streaming: These rooms are equipped to allow students to listen to the instructor's voice and view content (e.g. PowerPoint) over the web. Follow the instructions listed in the Technology Information of your classroom page to run a live stream. You can request a portable camera that can be used to stream video of you or may request to have someone from DCS assist you in preparing for class and to help you connect during class time by filling out a Videoconference & Streaming Request Form.

Recording: If you are streaming your class, you can record the stream by pressing the record button in yout videoconference app. If you are not streaming the class and wish to make a recording for students who are unable to attend, you can also follow our Kaltura instructions.

Any other space
Fill out a Videoconference & Streaming Request Form to request additional equipment that can be used to stream or record your class. Streaming your class enables remote students to hear your voice, and view your content (e.g. PowerPoint). You can also record the stream for future use or simply make a class recording of yourself for future use by students.
Scenario 2: Class is meeting in a room and the instructor is not able to attend in person.

DCS has various classrooms designed to facilitate virtual instruction. These rooms can be used to conduct classes in which the students are in-class but the instructor, and possibly some students, are not. To learn about your classroom's capability, locate it on the Synchronous Capability Chart. Then, select your room's capability below to get more information about the options available to you. Note that if your room is not listed or if your room does not have capability you need, you may fill out a Videoconference, Recording, & Streaming support form.

Synchronous Learning Space

Video Conferencing & Streaming: Your room is equipped to allow for two-way communication, viewing, and content sharing. Set up and join your class using the instructions listed in the Technology Information of your classroom page. Someone in the classroom will need to join your session during class time. You may request to have someone from DCS assist you in preparing for class and to help you connect during class time by filling out a Videoconference & Streaming Request Form. Please contact the DCS Help Desk with any additional questions.

Recording: Class sessions can be recorded by following the instructions listed in the Technology Information of your classroom page. This approach may also be used if you do not wish to videoconference or stream but do want to record class for future use by students.

Any other space

Streaming: Your classroom is capable of receiving your audio, video, and content (e.g. PowerPoint) for student viewing via a web stream. Follow the instructions listed in the Technology Information of your classroom page to run a live stream. Someone in the room will need to be invited to join and do so on the classroom's system. You may request to have someone from DCS assist you in preparing for class and to help you connect during class time by filling out a Videoconference & Streaming Request Form.

Video Conferencing: In addition to your students being able to hear and see you and your content (e.g. PowerPoint), if you would like to be able to hear and/or see your students, fill out a Videoconference & Streaming Request Form. In smaller rooms, DCS can provide a microphone and camera to capture all students. In larger rooms, we can set up a dedicated camera and microphone that students can come up to when they wish to participate.

Accessibility

accessibilityRutgers University is committed to providing an accessible and inclusive learning environment for everyone connected to the University. As events unfold due to COVID-19, the Rutgers community must still ensure the accessibility of web-based information and courses as well as provide disability-related accommodations so that all students, faculty and staff can fully participate. Students with disabilities may be impacted differently when switching from in-person to online instruction. Faculty should be prepared to provide and/or revise student accommodations as needed and to work with their campuses’ Office of Disability Services as questions arise related to academic accommodations. The following web resources have been prepared for faculty and students to ensure that courses continue to be accessible for students with disabilities: 

Also, Rutgers Access and Disability Resources and The IT Accessibility Team are prepared to answer any questions or concerns related to creating accessible content during the COVID-19 situation.  Please feel free to reach out at: Radr@echo.rutgers.edu or accessibility@rutgers.edu

Additional Resources